Solutions
Sales & Marketing
Comprehensive Sales Coverage
Our sales network spans public and private hospitals, general clinics, elderly homes, pharmacies, and chain stores across Hong Kong and Macau. We ensure wide product availability and market access through a well-established team of dedicated sales professionals.
Professional Sales Team
Our trained representatives deliver in-depth product knowledge, conduct clinical demonstrations, and provide hands-on support for healthcare professionals and retail staff, ensuring correct product usage and customer satisfaction.
Strategic Marketing Planning
We work with brand owners to plan product launches, identify key positioning strategies, and craft tailored go-to-market approaches to reach both professional and consumer audiences effectively.
Digital & E-Commerce Campaigns
Our marketing support includes execution of digital strategies through social media, influencer collaborations, and online store promotions, enhancing brand visibility and customer engagement in the digital space.
Event & Activation Management
From medical expos and conferences to retail activations and seminars, we manage logistics and promotions to maximize exposure and foster meaningful connections with target audiences.
Trusted Market Partnerships
With longstanding relationships across the healthcare and retail sectors, we help our partners build brand credibility and achieve growth through consistent support and market insights.
Warehouse & Logistics
Advanced Distribution Facility
Our self-owned distribution center is purpose-built for reliability, efficiency, and scale. It supports high-volume operations with integrated logistics systems tailored for healthcare supply chains.
Climate-Controlled Environment
The warehouse maintains round-the-clock temperature and humidity control, safeguarding product stability and integrity for sensitive and high-value medical goods.
Secure Pharmaceutical Storage
High-security, restricted-access areas are designated for pharmaceutical storage, with strict protocols in place to meet industry and regulatory safety requirements.
Digital Inventory System
All inventory is managed through a real-time digital system that ensures accuracy in stock tracking, batch control, and expiry monitoring across multiple product categories.
Cold Chain Logistics
We operate licensed chilled storage areas (2–8°C and –20°C) and deploy stringent cold chain monitoring protocols to ensure temperature-sensitive products remain within safe ranges.
In-House Delivery Fleet
Our logistics team operates a self-owned fleet to guarantee timely, reliable, and traceable deliveries throughout Hong Kong, including cold chain transport for pharmaceutical products.
Repackaging Service
Temperature-Controlled Processing
Repackaging is carried out in climate-regulated zones to protect product integrity. Our environment ensures stable temperature and humidity, crucial for pharmaceutical product safety.
Access-Controlled Zones
Sensitive and high-value medical products are repackaged within secure, restricted-access areas that comply with all relevant industry and safety regulations.
Digitized Batch Tracking
Every item repackaged is recorded in real time using our digital inventory system, providing complete traceability and enabling accurate coordination with downstream logistics.
Secondary Packaging Expertise
We support repackaging for local labeling, bundling, and customized packaging needs, helping partners comply with market requirements and improve shelf appeal.
Regulatory Compliance
All repackaging activities adhere to Good Manufacturing Practice (GMP) and local guidelines, ensuring both legal compliance and product safety throughout the process.
Client-Centric Flexibility
We offer custom packaging formats and timely turnaround to accommodate client needs, allowing flexibility without compromising on process control or quality assurance.
Customer Services
Responsive Inquiry Handling
Our team provides timely telephone and walk-in support to handle order inquiries, product questions, and general customer concerns, ensuring smooth after-sales experience.
Program Management Support
We manage redemption campaigns and promotional programs with full backend coordination, helping clients maintain high customer satisfaction and efficient operations.
Warranty & Product Records
Accurate, up-to-date product warranty and service information is maintained for all items sold, ensuring transparency and traceability in after-sales support.
Community & Charity Engagement
We actively organize community service events and charitable initiatives to reinforce our commitment to social responsibility and public health awareness.
Client Relationship Management
Our team builds lasting client relationships by ensuring clear communication, proactive service, and dependable support at every customer touchpoint.
Multichannel Service Access
We offer service support across telephone, email, and physical counters, enabling convenient access for different customer preferences and needs.
Professional Training & Clinical Education
In-House Sales Training
Our internal training programs equip sales representatives with the latest product knowledge, promotion techniques, and industry insights to support field performance.
External Clinical Education
We deliver CNE-accredited talks and seminars to nurses, health professionals, and elderly care providers across hospitals, clinics, and community institutions.
Product Knowledge Workshops
Specialized workshops are conducted to deepen understanding of key product features, usage protocols, and safety standards, especially for medical-grade equipment.
Health Authority Engagement
We provide education support to organizations such as the Department of Health and public clinics, aligning with public sector needs and standards.
On-Site Demonstrations
Our clinical educators and product trainers conduct on-site demonstrations, enhancing hands-on familiarity and user confidence across frontline healthcare teams.
Continuous Learning Approach
We maintain ongoing learning platforms to ensure all stakeholders stay updated on new regulations, product innovations, and market changes.
Registration Services for Medical Devices and Pharmaceutical Products
Comprehensive Regulatory Support
We offer end-to-end registration services for medical devices and pharmaceutical products, ensuring smooth market access for overseas and local manufacturers.
Expertise in Local Requirements
Our regulatory team is experienced in Hong Kong’s evolving compliance landscape and can guide clients through the latest submission procedures and document formats.
Medical Device Registration
We manage Class I, II, and III medical device registration, assisting in technical dossier preparation, risk classification, and government submissions.
Pharmaceutical Product Filing
From product specifications to safety data, we handle pharmaceutical registration in accordance with Pharmacy and Poisons Board standards.
Integrated Distribution & Registration
We provide a one-stop solution by combining registration with full-scale sales, warehousing, and marketing support in Hong Kong.
Accelerated Market Entry
Our efficient processing, document review, and government liaison services allow faster registration turnaround and reduced time-to-market for new products.